How to Prepare for Live Webinars

WebinarNinja is a browser-based platform that requires no downloads. You can run or attend webinars using any desktop or laptop computer, as well as smartphones or tablets.

This help article will guide you through essential preparation steps to ensure a smooth and successful live webinar experience using WebinarNinja.

You can create and run a webinar specifically for testing with or without an attendee. This allows you to practice and familiarize yourself with the webinar studio.

In this article, you'll learn:

Basic tips
Supported browsers
Audio and video setup
Connection test

Basic tips

We recommend at least 1 Mbps of upload and download speed for each stream (e.g., host's camera, co-presenter's camera, shared screen, etc.).
Ensure a strong and stable internet connection. It is recommended that you broadcast from a device hardwired to the Internet. If you can only connect through Wi-Fi, make sure your signal is at 100%, and stay as close to your router as possible.
Close any unnecessary programs on your computer to avoid them consuming needed bandwidth.
If any attendees have trouble seeing or hearing you during the webinar, share this guide.

Supported browsers

Desktop and laptop computers

Chrome
Firefox
Edge, version 79 and up
Safari, version 13 and up*

Note: For Safari on macOS, allow browser access to the screen by going to System Preferences > Security & Privacy > Privacy > Screen Recording.

Mobile devices

Chrome for Android
Firefox for Android
Safari for iOS*

Note: Screen sharing is not supported and will not work for hosts in Safari for iOS.

Audio and video setup

When you enter the webinar studio for the first time, your browser will ask for permission to allow WebinarNinja to access your camera and microphone.

Check your microphone and camera to ensure they are working correctly. Your microphone level should respond to your voice, and the preview should display your camera feed.

Use earphones to prevent any computer audio from being picked up by your microphone and to avoid audio feedback.

Connection test

You can test your connection from inside the webinar studio.

Click the gear icon on the left sidebar.
Click Run Test. This will check your connection to our servers, as well as the quality of your audio and video stream.

Ideal results:

Supported: Yes
Quality: Good or Excellent
Packet Loss: less than 0.5%
Bitrate: more than 30 KB for audio, more than 1000 KB for video
Supported Resolution: 1280x720 @ 30 fps

If Supported: No, make sure your mic and camera are both connected and allowed for your browser to use.

Results other than the above may lead to some impairments in audio or video and some momentary disruptions.

Note: The video quality of a live webinar dynamically adjusts based on the strength of the host's network connectivity. If the host has very little bandwidth, behavior can be unpredictable. Video may be choppy, audio may have artifacts, and the connection could be dropped. The same goes for attendees if their bandwidth drops below a certain threshold.

By following these preparation steps, you can ensure a smooth and professional live webinar experience. For further assistance, contact us through live chat at the bottom right of this page or send us an email at support@proprofs.com.

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