How to Remove a Registrant from Your Webinar

If you need to remove a registrant from your webinar, you can do it easily through the statistics page.

Industrial Use Case:

Industry professionals managing high-demand webinars can use this feature to free up slots for more relevant attendees or to maintain exclusivity.

Benefits:

• Streamline Attendee Management: Keep your attendee list up-to-date by easily removing unwanted or mistaken registrations.
• Maintain Webinar Quality: Ensure that only interested and relevant participants join, increasing engagement and reducing distractions.

Steps to Remove a Registrant:

1. In My Webinars, locate the webinar where the registrant is listed. Click Options next to the webinar, then select View Statistics.

 

Tip: For automated and series webinars, select the individual session from the drop-down list to find the correct registrant.

2. On the Statistics page, scroll down to Registrants and Attendees. You'll see a list of all the email addresses of people registered for your webinar.

3. Find the email address of the registrant you want to remove and click the Deregister icon next to it.

Note: Removing a registrant will prevent them from receiving any further updates or reminders about the webinar.

Need more help?
Contact us via live chat at the bottom right of this page or email us at support@proprofs.com.