You can remove a registrant from an upcoming webinar, but this is not possible if a webinar has already ended.

Step 1: Click the My Webinars icon on the left menu.

Step 2: On the next page, look for the webinar for which the unwanted registrant is registered. Click Options to the right of it then click View Statistics.

For automated and series webinars, select the individual webinar from the drop-down for which the registrant is listed.

Step 3: On the Statistics page, scroll to Registrants and attendees. Here, you'll see all the email addresses of those registered to attend your webinar. 

Step 4: Click the Unregister icon to the right of the email address you want to remove.

For further assistance, contact us through live chat at the bottom right of this page or send us an email at

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