A webinar host invites you to become a Presenter by sending an invitation email. The invite can be sent any time before the webinar starts.
In the email are instructions for joining the host in the Webinar Studio.
In addition to the presenter invitation email, you will also receive email notifications from the webinar.
✅ Save your presenter access link
Check your inbox for the presenter invitation email and save the access link.
In addition, you will receive email notifications as the webinar approaches. You can also enter the Studio with the access link from those emails.
✅ Entering the Studio
To enter the webinar Studio, open the access link from the presenter invitation email or the webinar's email notifications.
You can do so as early as 30 minutes before the webinar starts.
✅ Set up your mic and camera
If this is your first time entering the Studio, your browser will ask you for permission to access your mic and camera. Once granted, you can test them in the Studio settings.
A toggle mutes/unmutes your mic. You can choose your preferred mic from the drop-down menu if you have multiple microphones connected.
Use the visual mic meter to check if your mic is working. The meter will react to your voice when you speak; there will be no movement if there's no sound.
Click the Test button to check your speakers or earphones. Make sure you can hear the audio clip that plays.
A toggle disables/enables your camera. Choose your preferred camera from the drop-down menu if you have multiple cameras connected.
Use the camera preview to set up your camera and ensure that it's working.
✅ Test your connection quality
From Studio settings, go to the Test Connection tab then click Run Test to check your connection to our servers.
Quality: Good or Excellent
Packet Loss: less than 0.5%
Bitrate: more than 30 KB for audio, more than 1000 KB for video
Supported Resolution: 1280x720 @ 30 fps
The video resolution automatically adjusts according to the strength of your internet connection: from 640x480 @ 30 fps up to 1280x720 @ 30 fps.
Results other than the above may lead to some impairments in audio or video and potentially create some momentary disruptions.
When you are good to go, click Enter Studio and be ready to start the webinar with the host.
In case you lose your connection during the webinar or experience audio or video interruption, you can click Reset Webinar.
Chat - Communicate with webinar attendees via text in the chat area.
Screen-share - Initiate screen-share. The host can maximize the screen-share stream and/or change the webinar's video stream layout.
Mic and camera toggles - The toggles for your mic and camera appear at the bottom of your own video stream when you hover your cursor over it. You can click these toggles to disable or enable your devices.
Use either Chrome or Firefox on a desktop or laptop computer.
Check that your browser is up to date.
Ensure a stable internet connection. It is strongly recommended that you use a hardwired device, but if you can only connect through Wi-Fi, be sure that your signal is at 100% and be as close to your router as possible.
Close any app or program that you do not need for the webinar, to prevent their consuming excessive bandwidth.
For further assistance, contact us through live chat at the bottom right of this page or send us an email at firstname.lastname@example.org.