How to Disable Chat and Private Messaging in Your Webinar

You can disable chat and private messages at any time before or during a live webinar. This is useful when you want your attendees to completely focus on your presentation.

Step 1: Go to My Webinars.

Step 2: Find the webinar where you want to disable the chat area and private messages, then click Show Sessions to the right.

For live webinars in a series, click the Go to Studio button to the right of the individual webinar.

Step 3: When you click Go to Studio, you’ll be redirected to the webinar studio, where the Configure Studio Settings pop-up will appear automatically.

You can reopen this pop-up anytime by clicking the three dots below the webinar screen and selecting Video & Audio Settings.

Switch to the Preferences tab and click the blue toggle next to 'Enable chat' to disable the chat. You can toggle it back to re-enable chat at any time.

To disable private messages, untick the checkbox for Allow attendees to send me private messages. You can enable it again anytime by selecting the checkbox. Make sure to click Save Settings to apply your changes.

For further assistance, contact us through live chat at the bottom right of this page or send us an email at support@proprofs.com.