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How to Manage Your Account Settings

Update muiltiple settings within your account, including your profile image, company name, email preferences, and GDPR compliance.

Example
Imagine you have recently been promoted to a senior managerial position, and you need to update your profile picture, display name, and email settings to reflect your new role and responsibilities. This guide will walk you through each step of these updates.

Benefits

Enhanced Security: Regular updates to your password and email settings keep your account secure.
Personalization: Updating your profile and display settings ensures that your interactions within the platform are more personalized and relevant.
Regulatory Compliance: Managing your GDPR settings helps ensure that you comply with privacy laws, avoiding potential legal issues.

In this help article, you'll learn:

To Change Your Avatar

Step 1: Click the Account Settings icon on the left menu or click the profile icon at the top right corner of the page, then click "Account Settings."

Step 2: Click the "Change Avatar" icon.

Step 3: Click "Add Image" and select a .jpg file (up to 25 MB) from your computer.

Step 4: A window will appear from which you can select a photo from your computer. Choose the one you want to use. Click the icons above your photo to crop, flip, rotate and zoom in/out before clicking Save.

A confirmation message will pop up and your uploaded photo will be immediately set as your avatar and saved in your account. Refresh the page to see changes.

Photos you uploaded will be saved on this page. You can select any saved images as your avatar by hovering your cursor over the image and clicking the check icon. Remove any saved image by clicking the trash bin icon.

To Change Your Company Name

Step 1: Go to your Account Settings page.

Step 2: In the "Company Name" field, type your new company name

Step 3: Click "Update Settings."

To Change Your Password

Step 1: Go to your Account Settings page.

Step 2: Under 'Account Settings', scroll down to change your password.

Step 3: On the 'New Password' and 'Retype New Password' fields, enter your new password.

Step 4: Click Update Password. A message will then be displayed confirming the change.

To Change Your Account Email Address

Step 1: Go to your Account Settings page.

Step 2: In the Account Email field, enter a new email address.

Step 3: Click "Update Settings."

Step 4: Your new email address will receive an email containing a validation link. Click the link to validate your account, and you're all set!

Note: Changing your account email address does not change where billing and app updates are sent to. To have your billing and mailing email address changed, contact us through live chat at the bottom right of this page or send us an email at support@proprofs.com.

To Change Your Display Name

Step 1: Go to your Account Settings page.

Step 2: On the Display Name field, enter your preferred name.

Step 3: Click "Update Settings."

To Change your Correspondence Email Address

Step 1: Go to your "Account Settings" page.

Step 2: On the Correspondence Email field, enter a new email address. This can be different from your account email address.

Step 3: Click "Update Settings."

To Make Courses GDPR-Compliant

In accordance with the General Data Protection Regulation (GDPR), businesses and other organizations are required to be transparent regarding how they use customers' email addresses and other personal information.

This requirement is satisfied by getting your students to provide consent for receiving additional emails you may send in the future.

With CourseNinja, you have the option to enable Subscriber Consent. When this is enabled, your registrants will have to confirm their consent upon registering for your course.

How It Works?

Your registrants will see the checkbox on the registration form for your course. To proceed with the registration, they must agree to the following:

â˜‘ï¸ I accept to receive emails from [Instructor Name]

The emails referred to here are:

Auto-generated reminder emails from your course containing course details including the student's unique access link.
Any additional email you may send in the future.

Step 1: Click Account Settings from the left sidebar.

Step 2: Click "GDPR Compliance."

Step 3: Select "Show to everyone after they opt-in."

Step 4: Click "Update Settings."

To Change Your Date and Time Settings

Step 1: Go to your "Account Settings" page and click "Date and Time."

Step 2: Setting Your Preferences

Select your timezone region.

Specify your timezone.

Choose a date format.

Select from a 24-hour or 12-hour clock format for your account.

Step 3: After making your selections, click "Update Settings" to apply the changes.

Special Notes on Daylight Saving Time

Automatic Adjustments: When Daylight Saving Time begins or ends, the timezone in your account will adjust automatically.
Course Scheduling: Be aware that courses scheduled during a timezone change will not automatically adjust. You may need to reschedule your courses to accommodate the shift in time.
Non-Observance Areas: For users in areas like Arizona, USA, where Daylight Saving is not observed, set your timezone to "America/Phoenix -07:00 Mountain Time," which does not change throughout the year.

Other references: