››

How to Add Custom Email Notifications

Create and customize up to 10 additional email notifications per webinar. This allows you to tailor communication with your attendees based on specific needs or events related to your webinars.

Example
For instance, you can create a custom email notification to remind attendees of an upcoming session or to send a follow-up email to those who missed the webinar, ensuring they have access to the recording.

Benefits:

Enhanced Communication: Tailor your emails to communicate specific messages to your attendees, improving engagement and attendance.
Automation: Set up emails to send automatically based on the webinar schedule, saving you time and ensuring timely communication.
Personalization: Customize the content of your emails to address the needs of different groups, such as registrants, attendees, or non-attendees.

To Add Custom Email Notifications

Step 1: Access the Email Editor

Go to My Webinars and locate the webinar for which you want to edit email notifications.
Click Options to the right of the webinar title, then select Email Notifications.

For series webinars, the above step will bring you to where you can find and edit the registration confirmation email for the entire series. To find the rest of the email notifications for each session, click Show All to the right.

Click the options icon to the right of the particular session, then click Email Notifications from the drop-down menu.

Step 2: Adding custom email notifications

Click Add Notification and a popup window will come up where you can create your own email notification.

Create an email with a reference name.

Specify the "Reply-to" email address.

Choose the recipients of this email: all registrants, attendees, or non-attendees.

Enter a subject line for the email.

Choose whether to send the email manually at a later time or automatically, based on the webinar schedule.

Edit the message body to your liking.

Note: Images and HTML codes are not supported, but plain text formatting is available.

Use any of the tags on the right to automatically populate the email with webinar details. Simply click to add.

If desired, you can set this email as the default for all webinars of the same type by clicking the Save as Default toggle.

When you're done, click Save.

If you chose to send your email manually, you will see a Send Now button next to it.

For a guide on how to edit the default email notifications, click here.

That's all about adding custom email notifctaions. For further assistance, contact us through live chat at the bottom right of this page or send us an email at support@proprofs.com.