You can use any browser that is up-to-date to join and watch a webinar. No downloads needed!

Supported Browsers:

Desktop and laptop computers:

  • Chrome, version 50 and up
  • Firefox
  • Edge, version 79 and up
  • Safari, version 13 and up*

Mobile devices:

  • Chrome for Android
  • Firefox for Android
  • Safari for iOS

To log into a webinar

After registering for a webinar, you'll receive a confirmation email and additional reminders as the webinar approaches. Open any email from the webinar, and you'll find a webinar link. 

Click the webinar link and you'll be taken to the countdown page of the webinar, if the webinar hasn't started yet.

You can enter the studio as early as 10 minutes before the webinar start time. This is when the button to actually join the webinar will become available.

Note: When entering the webinar page using a mobile device, you will be prompted to unmute the page to hear audio from the webinar.

Due to a restriction on mobile browsers, pre-recorded webinars, as well as videos in live webinars, may not auto-play. Attendees on mobile devices must tap on the videos to manually play them, as soon as the host brings them up onscreen.

The Webinar Page

Once logged in, you will see the webinar screen and Chat area on the side.

Ask questions in the Questions area to avoid it being lost in the general chat.

If applicable, respond to Polls in the 3rd tab on the right.

See if there are any Offers in the next tab.

Check out Handouts the host may have provided in the last tab to the right.

If enabled by the host, you can ask to become Presenter by clicking the + sign in the Chat area and clicking Ask to become a Presenter. Presenters can share their webcam, mic, and screen with the rest of the audience.


For further assistance, contact us through live chat at the bottom right of this page or send us an email at support@webinarninja.com.

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