How to Add Custom Fields to Your Webinar Registration Form

You can customize your WebinarNinja registration forms to collect more than just names and email addresses. This feature supports all types of webinars and works in any language. Here’s how you can add custom fields to gather specific information from your registrants.

Industrial Use Case

Event Marketing: A marketing firm hosting a product launch webinar can use custom fields to ask registrants for their company size or industry. This allows for targeted follow-up campaigns.

Benefits:

1. Enhanced Data Collection: Customize the registration form to collect detailed attendee information, such as phone numbers, job titles, or companies, giving you deeper insights into your audience.
 

2. Flexible Integration: The customized form fields remain intact when you embed the registration form on external pages, maintaining consistency across platforms.

Adding Custom Fields

1. From the My Webinars page, click More > Registration Settings.

You will see two system-generated fields, Name and Email. These cannot be altered for user identification and spam protection.

Tip: Use clear and concise labels for each custom field to ensure registrants know exactly what information you need.

2. Enter the information you want to collect in the custom field (e.g., “Phone number” or “Company name”). Fields are limited to 30 characters. All languages are supported.

You can mark a field as required by toggling the Required Field option, ensuring registrants cannot skip it, or leave it optional.

Note: Consider making crucial fields, such as phone number or job title, mandatory for business-critical webinars.

3. Organize your fields by dragging the three-line icon before each field.

4. To delete a custom field, click the trash bin icon inside it.

Make sure you click Save to apply your changes.

A live preview of your registration form will appear on the page:

Tip: Test your form by viewing the preview to ensure it collects all necessary information in a clear format.

Customize Webinar Registration Settings

When setting up a webinar, you can tailor the registration form and approval process to meet your specific needs. Here's how to configure and use the Add Questions and Approval & Advanced Settings features.

Add Custom Questions to the Registration Form: Click Add Question to open a panel where you can choose the type of information you want to collect from registrants. The interface includes an intuitive sidebar with categorized question types.

Available Fields Include:

• Phone

• Address

• Organization

• Job Title

• Industry

• State

• Country

• Multiple Choice

• Checkbox

• Dropdown

• Text Field

To Add a Question:

• Click Add Question.

• Select the question type from the list on the left.

• Enter your question details on the right.

• Click Add to insert the question into the form.

This interface allows you to quickly customize the registration form without needing any advanced setup.
 

Registration Approval Settings: Under Registration Settings, scroll to the Approval section to manage how attendees are approved for the webinar.
 

• Automatic (Default): Registrants are immediately approved and receive joining details.
• Manual: Registrants must be manually approved by the host before receiving webinar access.

Advanced Settings: You can control webinar registration by restricting access based on email domain or country.
 

Allow/Deny Registration from Specific Domains

• Enable the checkbox to activate domain filtering.

• Choose one of the following:

  • Only allow users from specific domains

  • Restrict users from specific domains

• Enter a domain (e.g., example.com) and click Add.

Allow/Deny Registration from Specific Countries

• Enable the checkbox to activate country restrictions.

• Choose one of the following:

  • Only allow users from selected countries/regions

  • Restrict users from selected countries/regions

• Use the dropdown to select one or more countries.

These filters help ensure that your webinar registrations are only accessible to users from allowed domains and countries.
 

Save Your Settings: Once you've made all your selections, click Save to apply your settings.

Embedding the Registration Form

Any custom fields you add to your registration form will remain when you embed the form on external websites or landing pages. Follow the embedding guide for step-by-step instructions.

Downloading Collected Data

1. From the My Webinars page, click Reports.

Here, you’ll find the collected information under Registrants and Attendees.

 

Note: The data visible here only reflects the current version of the registration form. If you remove fields after collecting data, they won’t show in the dashboard but will be included in the exported file.

2. To download all collected data, click Export to CSV.

When exporting, all form field data, including previously deleted fields, will be available in the CSV file for comprehensive analysis.

For additional help, you can contact us through the live chat at the bottom right of this page or email us at support@proprofs.com.