How to Add Custom Fields to Your Webinar Registration Form

You can customize your WebinarNinja registration forms to collect more than just names and email addresses. This feature supports all types of webinars and works in any language. Here’s how you can add custom fields to gather specific information from your registrants.

Industrial Use Case

Event Marketing: A marketing firm hosting a product launch webinar can use custom fields to ask registrants for their company size or industry. This allows for targeted follow-up campaigns.

Benefits

1. Enhanced Data Collection: Customize the registration form to collect detailed attendee information like phone numbers, job titles, or companies, giving you deeper insights into your audience.

2. Flexible Integration: The customized form fields remain intact when you embed the registration form on external pages, maintaining consistency across platforms.

Adding Custom Fields

1. From the My Webinars page, click Options next to your webinar and select Registration Form.

You will see two system-generated fields, Name and Email. These cannot be altered for user identification and spam protection.

 

Tip: Use clear and concise labels for each custom field to ensure registrants know exactly what information you need.

2. Enter the information you want to collect in the custom field (e.g., “Phone number” or “Company name”). Fields are limited to 30 characters. All languages are supported.

You can mark a field as required by toggling the Required option, ensuring registrants cannot skip it, or leave it optional.

Note: Consider making crucial fields, such as phone number or job title, mandatory for business-critical webinars.

3. To add more fields, click +Add New Field. You can include up to 10 additional fields.

4. Organize your fields by dragging the three-line icon next to each field.

5. To delete a custom field, click the trash bin icon inside it.

6. If you want to use the same form across all your webinars, check the box labeled Use this form as default for all my webinars.

7. Once done, click Save.

A live preview of your registration form will appear on the right side of the page.

Tip: Test your form by viewing the preview to ensure it collects all necessary information in a clear format.

Embedding the Registration Form

Any custom fields you add to your registration form will remain when you embed the form on external websites or landing pages. Follow the embedding guide for step-by-step instructions.

Downloading Collected Data

1. From the My Webinars page, click Options next to the webinar title and choose View Statistics.

Here, you’ll find the collected information under Registrants and Attendees.

 

Note: The data visible here only reflects the current version of the registration form. If you removed fields after collecting data, they won’t show in the dashboard but will be included in the exported file.

2. To download all collected data, click Export to CSV.

When exporting, all form field data, including previously deleted fields, will be available in the CSV file for comprehensive analysis.

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