Configure Email Notifications for a Webinar

Configure email notifications to keep your registrants informed and engaged before, during, and after your webinar. You can edit existing emails, create custom notifications, and control when and how messages are sent.

With flexible customization options, you can tailor your communication, send timely reminders, and ensure a consistent experience across all your webinars.

You can customize these emails or add up to 10 custom emails per webinar.

Benefits:

Personalized Communication: Customize email notifications to include personalized content, making your messages more engaging and relevant.
Consistency Across Webinars: Save your custom email templates to use across multiple webinars, ensuring consistent communication with your audience.
Increased Attendance: By editing reminders and follow-up emails, you can increase the likelihood of participants attending your webinars.

In this help article, you'll learn:

Editing Email Notifications
Resetting Email Notifications to Default

To Edit Email Notifications

Step 1: Access the Email Editor

While creating a webinar:

After completing the basic webinar details and configuring registration settings, you’ll be directed to the Email Notifications page. You can also navigate to it anytime by selecting Email Notifications from the left panel.
For an existing webinar:

Navigate to the "My Webinars" section and find the webinar for which you want to edit email notifications. Click More > Email Notifications.

Step 2: Editing Email Notifications

From here, you'll find the email notifications for the webinar. To edit, click Edit Email to the right of each email notification.

Edit the subject and message body as you wish.

Note: Images and HTML codes are not supported. Plain text formatting is available.

Use any of the tags on the right to automatically populate the email with webinar details. Simply click to add.

To disable an email, click the "Active" toggle to prevent it from sending.

To save the customized email as a default for all future webinars of the same type, toggle "Save as Default."

Send a test email to yourself by clicking "Send Test Email."

Note: The webinar link from a test email is a dummy link. In the actual email, your registrants will receive their unique webinar link.

Click "Save" to apply your changes.

To Reset Email Notifications to Default

Step 1: Delete all custom emails.

Step 2: Click "Edit Email" beside the email notification that needs resetting.

Ensure the "Email Notification Status" is set to Active and "Save as Default" is toggled ON.

Step 4: Click "Save."

Note: These changes will apply to all future webinars of the same type.

For a guide on how to add your own email notifications, click here.

For further assistance, contact us through live chat at the bottom right of this page or send us an email at support@proprofs.com.

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