Your account email address may be different from your 'sent from' email address- which is used to send email notifications to your webinar registrants. Click here to learn how to change your 'sent from' email.

Note: Changing your account email address does not change where billing and newsletters get sent to. To have your billing and mailing email address changed, contact us through live chat at the bottom right of this page or send us an email at support@webinarninja.com.

Step 1: Click the Account Settings icon on the menu to the left.

Step 2: Under 'Account Details', click Edit Account Details.

Step 3: On the 'Account Email' field, enter a new email address you want to use. 

Step 4: Click Save.

Step 5: An email containing a validation link will be sent to your new email address. Click the link to validate your account.

If you cannot find the validation email, be sure to check all folders in your mail including the spam folder. If you did not receive the validation email for some reason, your email provider may be blocking the validation email. Try changing your account email address instead and saving it.

See also:

For further assistance, contact us through live chat at the bottom right of this page or send us an email at support@webinarninja.com.

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