Account Settings

Upgrading to a paid account

How to reactivate or upgrade a free attendee account to a paid host account and run your own webinars

Written by CJ
Updated over a week ago

Reset your password

Reset a forgotten password right from the login page

Written by Nicole
Updated over a week ago

Change your avatar

How to upload or change the profile picture in your account

Written by Nicole
Updated over a week ago

Change Your Username

Change the username that identifies you as host to registrants and attendees.

Written by Nicole
Updated over a week ago

Change your account email address

Update the address you use to log into your account

Written by Nicole
Updated over a week ago

Change your password

How to change your password from within your account

Written by Nicole
Updated over a week ago

Changing your account name

Change the name by which you're known in our database.

Written by Nicole
Updated over a week ago

Change your 'Reply To' email address

Have registrants reply to email notifications at your preferred 'reply to' address

Written by Omar Zenhom
Updated over a week ago

Change your Subdomain

Customize the subdomain attached to your webinar links

Written by Nicole
Updated over a week ago

Deleting your account

How to delete your account from WebinarNinja

Written by CJ
Updated over a week ago

Change your plan or subscription

How to change your plan or subscription with WebinarNinja

Written by Nicole
Updated this week

Check your payment history

See all payments made for your account, and download receipts

Written by CJ
Updated over a week ago

Update your billing and credit card information

How to change Payment Methods in your account

Written by Nicole
Updated over a week ago

Cancel Your WebinarNinja Account

How to cancel your plan/subscription with WebinarNinja

Written by Anna
Updated over a week ago

Changing your date and time settings

How to set the default timezone in your account, as well as the date and time format

Written by CJ
Updated this week

Changing your time zone setting

Set the time zone in which dates and times in your account are displayed

Written by Nicole
Updated over a week ago

Change your date format

How to set the date format in your account

Written by Nicole
Updated over a week ago

Change your time format

How to set and choose between a 24-hour and 12-hour time format

Written by Nicole
Updated over a week ago

New registrant notifications

Get notified of new registrations for your webinars or disable it

Written by CJ
Updated over a week ago