Account Settings

Reset your password

Reset a forgotten password right from the login page

Written by Nicole
Updated over a week ago

Upgrading to a paid account

How to reactivate or upgrade a free attendee account to a paid host account and run your own webinars

Written by CJ
Updated over a week ago

Change your avatar

How to upload or change the profile picture in your account

Written by Nicole
Updated over a week ago

Change Your Username

Change the username that identifies you as host to registrants and attendees.

Written by Nicole
Updated over a week ago

Change your account email address

Update the address you use to log into your account

Written by Nicole
Updated over a week ago

Change your password

How to change your password from within your account

Written by Nicole
Updated over a week ago

Changing your account name

Change the name by which you're known in our database.

Written by Nicole
Updated over a week ago

Change your 'Reply To' email address

Have registrants reply to email notifications at your preferred 'reply to' address

Written by Omar Zenhom
Updated over a week ago

Change your Subdomain

Customize the subdomain attached to your webinar links

Written by Nicole
Updated over a week ago

Deleting your account

How to delete your account from WebinarNinja

Written by CJ
Updated over a week ago

Change your plan or subscription

How to change your plan or subscription with WebinarNinja

Written by Nicole
Updated over a week ago

Check your payment history

See all payments made for your account, and download receipts

Written by CJ
Updated over a week ago

Update your billing and credit card information

How to change Payment Methods in your account

Written by Nicole
Updated over a week ago

Cancel Your WebinarNinja Account

How to cancel your plan/subscription with WebinarNinja

Written by Anna
Updated over a week ago

Changing your date and time settings

How to set the default timezone in your account, as well as the date and time format

Written by CJ
Updated over a week ago

Changing your time zone setting

Set the time zone in which dates and times in your account are displayed

Written by Nicole
Updated over a week ago

Change your date format

How to set the date format in your account

Written by Nicole
Updated over a week ago

Change your time format

How to set and choose between a 24-hour and 12-hour time format

Written by Nicole
Updated over a week ago

New webinar notifications

Get notified of new webinars from creators you are subscribed to

Written by CJ
Updated over a week ago

New registrant notifications

Get notified of new registrations for your webinars or disable it

Written by CJ
Updated over a week ago