Your subdomain is what personalizes your account URL and webinar links. 

For example:

Changing your subdomain will change the URL to your existing webinars. However, old URLs you may have shared will still work.

Step 1: Click the Account Settings icon on the menu to the left.

Step 2: Under 'Host Details', click Edit Host Details.

Step 3: On the 'Subdomain' field, enter your preferred subdomain only with alphanumeric characters as well as hyphens (-) and underscores (_). If it's already taken, you may not be able to save it.

Step 4: Click Save.

For further assistance, contact us through live chat at the bottom right of this page or send us an email at

Tags: domain

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