You can remove and ban an attendee for any reason during a webinar.
To ban attendees:
Find their name in the attendees' list. To check the attendee list, click on the attendee and registration count in the upper right corner of the studio.
A window with the list of attendees will open. Click the name of the attendee, then click Ban from webinar.
A pop up will appear asking for confirmation to ban the attendee. Click on Ban user to remove the attendee from the webinar.
The banned attendee will be disconnected from the webinar. They will no longer be able to view or participate.
You can unban a banned attendee by clicking Registrants, right beside Attendees. Click the name of the attendee, then click Allow back into webinar.
A pop up will appear asking for confirmation to unban the attendee. Click on Allow back to allow the attendee to participate in the webinar again.
For further assistance, contact us through live chat at the bottom right of this page or send us an email at firstname.lastname@example.org.