- To start sharing your screen
- Supported browsers
- To share your iPhone/iPad screen
- Troubleshoot: I can't select an application for screenshare on Mac
During a webinar, you can always share your computer screen with the audience. Here's how:
To start sharing your screen
Step 1: Go to My Webinars to find your upcoming webinar. Click Enter Studio to the right of the webinar title.
Step 2: At any time before or during the webinar, click the screen icon on the sidebar. With any browser, you will be prompted to choose the display you want to share -whether it's your entire screen, a specific application window, or a browser tab.
Step 3: Choose the display you want to share. In the screenshot below, we chose to share the entire screen on Chrome.
The screenshare stream will appear in the bottom left corner. Click the arrows over the screenshare stream to make it fullscreen, which will hide any other streams.
Below is what fullscreen will look like to the host; your audience will see whatever you've chosen to display (your entire screen, a certain window, or a certain browser tab). To exit fullscreen, click on the arrows again.
You can now start presenting!
To stop sharing, click the Stop Sharing button.
To share your screen, you will need to use one of the following:
- Chrome, version 50 and up
- Edge, version 79 and up
- Safari, version 13 and up*
Note: Safari for iOS does not support screen sharing.
To share your iPhone/iPad screen
Use QuickTime to bring up the screen of your iOS device to your Mac. Using this screenshare tool, you can show it on a live webinar. This is great to use with drawing apps like Notability or GoodNotes for whiteboarding and annotation.
You will need your iPhone or iPad on iOS 8 or later and your Mac on OS X Yosemite or later.
You will also need a Lightning Cable to connect your iOS device to your Mac.
Step 1: Connect your iOS device to your Mac with a lightning cable.
Step 2: Open the QuickTime app on your Mac. Click File and select New Movie Recording.
Step 3: A recording window will appear. Click the arrow next to the record button and select your iOS device under Camera.
You will see the screen of your iOS device showing through the QuickTime window.
Note: No audio will be captured from your iOS device with the screenshare tool.
Step 4: In the webinar studio, click the screen icon on the sidebar.
Step 5: Choose to share the QuickTime window itself from the Application Window tab on Chrome or the drop-down menu on Firefox.
Step 6: The screenshare stream will appear in the bottom left corner. Click the arrow button over the screenshare stream to make it fullscreen.
Step 7: You can now start working on your iOS device, and your attendees will see it.
To exit fullscreen, click the arrow icon again at the top right corner.
To stop sharing your screen, click the screen button on the sidebar.
Troubleshoot: I can't select an application for screenshare on Mac
Some Mac computers may have issues with screenshare.
When an application does not come up as an option for screenshare, here are some troubleshooting steps you can take.
A. Make sure that your Mac is up to date.
B. Restart your Mac by going to Apple menu > Restart.
C. Update your browser. Check to see if there is an update available.
D. Quit all running apps and then try again.
E. Force quit the browser and reopen it. Here's how:
- Press the Option, Command, and Esc (Escape) keys
- This will open the Force Quit window
- Find the browser then click the Force Quit button
F. This issue may be caused by security permissions. Here's how to address that:
- Click the Apple menu
- Click System Preferences
- Click Security & Privacy
- Click the Privacy tab
- Click Screen Recording (left options menu)
- Click the lock icon to make changes (you will need to enter your admin password)
- Click the checkbox next to the browser that you are having problems with
- There will be a prompt to restart the browser. Restart the browser to apply the changes.
For further assistance, contact us through live chat at the bottom right of this page or send us an email at email@example.com.