Attend a webinar from any browser, whether on a desktop or a mobile device, without the need to download any app or plugin!

Joining a webinar from a desktop

Open the confirmation email, or any other email, you received when you registered for the webinar. Click the webinar page link and you will be taken to the thank you page of the webinar. This is where you have to wait if the webinar has not started yet.

Note: Be sure to open the webinar page link with an up-to-date browser. For optimal experience, we suggest using Chrome on a desktop or a laptop.

From the thank you page, click Join the webinar to get in to the webinar. You can enter the studio as early as 10 minutes before the specified start time. 

When attending live webinars, it is important to have a stable internet connection as you will essentially be streaming a live video.

Joining a webinar from a mobile device

It is best to use Chrome or Firefox on Android and Safari on iOS when on a mobile device for optimal experience.

Attendees need to be sure their device is up to date. Those on an iOS device need to be on iOS 11 or higher. If you are receiving any error, please check for available updates. 

When you first log into the webinar on an iOS device you will be asked to allow your microphone. Be sure to allow it for you to be able to hear audio from the webinar. Your microphone will not be shared on the webinar.

Click Ok on the first prompt, then click Allow on the next.

Even though you are giving permission for your microphone, you will not be able to talk on the webinar. Once you have given the permission, you will be entered into the webinar. 

You will experience the full webinar live on any mobile device. If the webinar has a replay available, look out for the replay email two hours after the webinar. You can then watch the same webinar as a replay.

Note: Due to a restriction on iOS, pre-recorded webinars and inserted YouTube video on live webinars may not autoplay. Attendees on iOS devices need to click the play button on the video to be able to view.

The Webinar Page

Once logged in, you will see the webinar page. The screen is where you will see the host's camera feed and/or presentation.

The chat area right next to the webinar feed is where you can communicate with the host/s and your fellow attendees. Just type in the chat field and hit send. Please interact via the live chat with friendly and appropriate messages related to the webinar topic.

Scroll down from to see the questions, polls and offers tab underneath the the webinar screen. 

The questions tab is dedicated for attendee's questions so the host can easily see and answer them during the webinar. Questions can easily get lost in the chat so we encourage attendees to type in questions in the questions tab. 

The polls tab is for surveys.

The offers tab is where the webinar host's product or service may be presented.

Frequently Asked Questions

After registering for the webinar, you will receive a unique link to the webinar, along with all the webinar details, which can be used to join the webinar. Save the webinar date on your calendar!

You can join a webinar online on a computer or a mobile device. An up-to-date version of any browser can be used, but for optimal experience, we suggest using Chrome on a desktop or a laptop.

There is currently no option to dial in via phone.

As reminders, you may receive a few more email notifications with the same webinar details as the webinar approaches.

You can opt-out of this webinar anytime by clicking Deregister from this webinar at the bottom of any email notification.

For further assistance, contact us through live chat at the bottom right of this page or send us an email at support@webinarninja.com.

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