It is best to use Chrome or Firefox on Android and Safari on iOS when on a mobile device for optimal experience.
Attendees need to be sure their device is up to date. Those on an iOS device need to be on iOS 11 or higher. If you are receiving any error, please check for available updates.
When you first log into the webinar on an iOS device you will be asked to allow your microphone. Be sure to allow it for you to be able to hear audio from the webinar. Your microphone will not be shared on the webinar.
Click Ok on the first prompt, then click Allow on the next.
Even though you are giving permission for your microphone, you will not be able to talk on the webinar. Once you have given the permission, you will be entered into the webinar.
You will experience the full webinar live on any mobile device. If the webinar has a replay available, look out for the replay email two hours after the webinar. You can then watch the same webinar as a replay.
Note: Due to a restriction on iOS, pre-recorded webinars and inserted YouTube video on live webinars may not autoplay. Attendees on iOS devices need to click the play button on the video to be able to view.